Effective Date: July 5, 2025
At Queen’s Silver, we strive to deliver your order quickly and safely.
1. Order Processing
- Orders are processed within 1–2 business days.
- You will receive a tracking number once shipped.
2. Shipping Within Egypt
- Cairo & Giza: 1–2 business days
- Other Cities: 2–4 business days
3. Shipping Fees
Calculated at checkout based on your location. We may offer free shipping during promotions.
4. Delivery Delays
Delays may occur due to courier issues, weather, or holidays. We will do our best to notify you of any delays.
5. Delivery Address
Please double-check your address. We are not responsible for delays due to incorrect addresses.
6. Returned Orders
If an order is undeliverable and returned, we will contact you to reship. Additional shipping fees may apply.
7. Contact
Queen’s Silver
Email: support@queenssilver.com